Delivery & Shipping Policy

Last updated: 24 September 2026

1. Processing

Orders are normally processed within [INSERT PROCESSING TIME, e.g. 1–3 BUSINESS DAYS] after successful payment, unless another timeframe is stated on the product page or at checkout.

2. Delivery time

Estimated delivery is [INSERT ESTIMATED DELIVERY TIME, e.g. 3–7 BUSINESS DAYS] after dispatch. Delivery times are estimates and can be affected by courier delays, public holidays, weather, remote-area delivery and circumstances outside our reasonable control.

3. Delivery areas

We currently deliver to [INSERT DELIVERY AREAS/COUNTRIES].

4. Shipping charges

Delivery charges are shown at checkout unless otherwise stated. Standard delivery fee: [INSERT SHIPPING FEE OR CALCULATED AT CHECKOUT].

5. Tracking

Where tracking is available, tracking information will be sent to the contact details supplied with your order.

6. Delays

If an order is delayed, contact thepawpantryza@gmail.com. If an order cannot be fulfilled within the applicable agreed or statutory timeframe, your cancellation and refund rights will be handled in accordance with applicable law.