Terms & Conditions

Last updated: 24 September 2026

These Terms & Conditions govern your use of the PawPantry website and purchases made through thepawpantry.co.za. By using the website or placing an order, you agree to these terms, subject to mandatory rights under applicable law.

1. About PawPantry

Business name: PawPantry

Website: thepawpantry.co.za

Email: thepawpantryza@gmail.com

Business address: [INSERT REGISTERED/PHYSICAL BUSINESS ADDRESS]

Company/registration number: [INSERT CIPC REGISTRATION NUMBER IF APPLICABLE]

2. Products and information

We make reasonable efforts to ensure product descriptions, photographs, prices and availability are accurate. Product colours may appear differently depending on your device or display. We may correct genuine errors in product information or pricing, subject to applicable law.

3. Orders

Orders are subject to payment authorisation, product availability and confirmation. If we cannot fulfil an order, we will notify you and provide any refund required by law.

4. Prices and payment

Prices are displayed in South African Rand (ZAR) unless otherwise stated. Delivery charges and other disclosed charges are shown before checkout. Payment is processed through [INSERT PAYMENT PROVIDER(S)].

5. Promotions

Promotional codes are subject to the conditions displayed with the promotion. Unless expressly stated otherwise, discount codes cannot be combined, exchanged for cash or applied retrospectively.

6. Intellectual property

Unless otherwise stated, website content, branding, text, graphics, photographs and design elements belong to or are licensed to PawPantry and may not be reproduced or commercially used without permission.

7. Website use

You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code, or use the website for unlawful purposes.

8. Liability

Nothing in these terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

9. Changes

We may update these terms from time to time. The version published at the time of your purchase will generally apply to that transaction, subject to applicable law.